Seamless Internet Connectivity, Anytime, Anywhere
Experience lightning-fast and reliable internet solutions tailored to your needs. Whether you're working, streaming, or gaming, our high-speed network keeps you connected without interruptions.
- Expert technical team ensuring seamless service
- Unmatched network reliability
- Extensive coverage in 50+ regions
- 24/7 dedicated customer support
- Affordable and flexible pricing plans
- Trusted by thousands of satisfied customers
Our Mission
To provide reliable, high-speed internet solutions that empower individuals, businesses, and communities with seamless connectivity and innovative technology.
Our Vision
To be the leading internet service provider, delivering cutting-edge solutions that enhance digital experiences and bridge the connectivity gap across regions.
Our Values
- Customer-Centric: We prioritize customer satisfaction through exceptional service.
- Innovation: We continuously invest in technology to provide the best internet solutions.
- Integrity: We operate with honesty, transparency, and accountability.
- Reliability: We ensure stable, high-speed connections with minimal downtime.
- Community Focused: We strive to make digital connectivity accessible for everyone.
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Network Coverage Areas
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Happy Customers
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Experienced Employees
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Certificate & Awards Winner
Need Fast & Secure Broadband? Use Chita telecom
Frequently Asked Questions
To place an order for Chitatelecom Fibre service, you must
first confirm the availability of fibre in your area using one
of the following methods:
- Completing a coverage check on our website
- Message us on WhatsApp on 062 751 1678
- Filling out a call-back request form
- Call our Customer Care line on 082 1904
Once you've completed your application, your order is
processed and added to the network build plan. The fibre
network is then rolled out in your area according to the build
schedule. The installation partner will contact you for an
appointment to survey your home and plan the installation.
Once the installation plan is agreed upon, a separate
appointment will be made with you for the installation partner
to install the Chitatelecom Fibre service and required
equipment at your home.
Service relocations will be allowed subject to the
availability of fibre infrastructure at the location you're
moving to. If our Chitatelecom team can provide Internet
services at your new location, you'll be offered a service
similar to the service you had at your previous location.
However, you will incur additional costs relating to the
provisioning of the service at the new location.
Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).
Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).
The cost of Chitatelecom Fibre service varies depending on the
package you choose. We offer a range of plans to suit your
needs. For more information on pricing and available packages,
please visit our website or contact our customer support team.
We are constantly expanding our fibre network. The
availability of Chitatelecom Fibre service in more areas
depends on the rollout schedule. You can check the coverage in
your area by visiting our website or by contacting customer
support.
We are everywhere
Home Internet customers that did not provide an email address for service notifications
